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Meet the Staff


Ever wondered what type of pets we have at home? Here's a little bit about each of us!


After 37 years of experience in the pet trade, Rich knows the ins and outs - whether its trimming your birds wings, choosing a new food for your pet, or troubleshooting your aquarium. He started the store for a love for birds and fish. Though he has an extensive knowledge on all topics, Rich is especially adept when it comes to the Aquarium side of PP&A. If you need to know how to start up a new tank or which fish will go together best, he's happy to help!


Co-owner Deb is married to Rich and has been working here with him since opening. Rich and Deb have two happy cats named Oliver and Lila at home. Always happy to help you find what you need, Deb is the first of us to know about new products on the market. Being a small business, we don't always have the space for every product we want to sell. Deb would be more than happy to try and order a product or food you are looking for that we don't stock. Along with Rich, Deb has an extensive knowledge of the ins and outs of the pet industry.



Crystal is our Store Manager / Animal Care Manager. She started here in January of 2020 after attending NHTI for Biology and has previously worked with dogs and other animals of all shapes and sizes. At home she has a rescue dog Cooper, a cane corso Sultana, leopard geckos Ed & Kizzy, blue tongue skink Dahlia, electric blue crayfish Freddie & a betta fish. 


She is passionate about the conservation of exotic and endangered animals, and enjoys traveling and training her pups.



Megan started working here in the fall of 2015 and is always happy to help you find what you are looking for. She has many animals at home, including livestock, a horse, cats, and a happy lab who is also a therapy dog named Jack. She volunteers with her dogs on the PSU campus as therapy dogs for stressed students that miss their pets at home.

Meg spends would be glad to answer any questions.

Fletcher and Kyle


Fletcher is graduate of P.R.H.S and an attendee of PSU. Fletcher joined us in July 2019. In his free time, he enjoys archery, skiing, and learning about animals.

He has a bio-active terrariums with nine newts, a freshwater aquarium, a dog named Maggie, and four cats named Max, Mickey, Cesar, and Jax.



Maya, a graduate of PSU,  joined the team in January of 2020. She graduated with a bachelors in Ethno Choreographic Studio Management, as well as minors in History and Hospitality Management. Maya teaches dance in the lakes region and white mountain areas, and in her free time enjoys dance, writing, traveling and camping.

At home she has a ragdoll cat Rajah, betta fish and freshwater fish. She has also had dogs her whole life, and is looking to adopt again in the near future. 



Meet Amber! She has a whole menagerie at home consisting of four dogs, two cats, two leopard geckos, two axolotls, a bearded dragon, and a robo-dwarf hamsters. In her free time Amber enjoys hiking and photography.

With such a wide variety of pet ownership comes a responsibility to know a lot about these animals. Amber would love to share her knowledge of pets with you!


Emma has been caring for animals for many years and recently started school at Unity College to further her animal education. At home Emma has three leopard geckos of her own, a cat and two gerbils. She also cares for her grand parents steer.

During her free time Emma enjoys learning about taxidermy.



Please help us welcome our newest member of the team Abi! Abi is a senior at PSU working toward achieving her bachelors degree for Adventure Education. Abi enjoys working with fish tanks as she has 120 gallons at home. She grew up on a farm and has had a passion for pets since she can remember.

At home Abi has three gerbils, a hamster, a pup named Bean, a bearded dragon, a crested gecko, many underwater critters and a cat.

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